Sunday, December 28, 2008

Bookworms on the net

Do you tend to read great books but can't find anyone to discuss them with? I've found an interesting social network service that solves even that problem. It's called Booksprouts and allows you to form book clubs on the net to discuss whatever you are reading. You can either search for existing clubs that are reading books that you're interested in and apply to join them or you can start your own club. Some clubs are open to new members and others are private but it means that you should easily find at least a few kindred spirits somewhere in the world. In an academic situation it should be simple to link up students with readers from all over the world to participate in literary discussion.

Sunday, December 14, 2008

Do-it-yourself university

I can warmly recommend a blog by an Australian researcher called Mark Pesce called The Human Network (What happens after we're all connected?) in which he discusses the possibility of students of the future being able to put together their own course by using learning resources available on the net, by choosing from resources on, for example, iTunes University, Wikiversity or MIT Open Courseware. If lectures and course material can be rated along the lines of RateMyProfessors.com, he argues, then you will be able to select the best (or at least most popular) resources available. You would then sign up with a teacher whose role it is to provide a framework for your studies. Could we, in that case, create a truly open university where all aspects of the course are negotiable? Sounds a bit like the Peer 2 peer university I mentioned a few weeks ago.

Controversial stuff indeed but it's good to see people questioning even the fundamentals. Read the blog to get the full story.

Tuesday, December 9, 2008

Generation X, Y and Z

At the conference last week there was a session about how we should meet the demands of generation Y in terms of using the latest net-based tools. There's a tendency, I think, for people to overestimate the capabilities of the so-called digital natives and play down the abilities of the older generations. We get the impression that everyone under 30 is completely in touch with the latest advances on the net and have developed an almost instinctive understanding of the tools they use.

As the debate developed we could see that we simply can't package generations so conveniently as different letters of the alphabet. There are young people who are not very net-aware and are not even interested in learning about it just as there are many over 60 who are highly talented in using the full range of net-based tools.

I have just learned about an interesting blog that tries to counterbalance all the generation XYZ hype. It's called Net Gen Nonsense and features just now a new survey on students' attitudes to IT from Strathclyde University and Glasgow Caledonian University in Scotland. This shows many students to be rather conservative in their use of IT, often restricted to Google, cellphone texting and using social networks in their spare time at most. They seem to favour traditional teaching methods and see little use for social software in their studies. Not quite the image we're often fed.

This is not the whole truth either but it is nice to see someone trying to balance the popular stereotype. There are of course an awful lot of highly skilled young people using the net in extremely creative ways but there is also a digital divide in that generation just as there is in older generations. Let's forget stereotypes and see people instead.

Friday, December 5, 2008

Online Information part 2

Libraries around the world are doing their own 2.0 upgrade, using blogs to tell about new publications and services, allowing customers to review books or contribute to wikis and providing instant messaging for contact with library staff. The library building with its collection of books is merely the tip of the iceberg where the main arena for the library is on the net. Social software gives libraries the chance of bringing people together to discuss and collaborate and helping people to use the tools involved.

One particular library project caught my imagination. In Denmark there is a popular library service for children called Ask Olivia (Spørg Olivia - only in Danish of course) which has been produced by Danish TV (DR) together with today around 50 local libraries. Olivia is an animated teenager on the web site who answers all sorts of questions from children between 8 and 14. Instead of having a service like ”ask the librarian” they decided to create a character that the kids could identify with, Olivia. She has her own identity and personality and has succeeded in creating a genuine dialogue with the children who use the service. It is vital that she behaves and responds in keeping with her identity; a 14 year old girl who is smart and fun to be with.

Behind the character are a select group of librarians who take turns at ”being” Olivia and answer the questions that come in and take part in the discussion forum on the site. They found that the children soon began contributing to the service and wanting to add content where they knew more than Olivia or could add details. As a result Olivia has to deal with questions that would never be asked in a physical library. The service has expanded and today has a large following of children who enjoy sharing knowledge without ever really realizing that they are participating in a library service. That for me was the best part of the story; that a traditional library service has been turned into something much bigger simply by communicating on the children’s terms and by letting them contribute and communicate.

Online Information 2008

I’ve spent an interesting 3 days in London at this annual conference on information management - see more on conference website. My own contribution was to present some results from the Kamimo project, higher education in Second Life, that is now nearing completion (see more on the Kamimo Island blog). But the main theme for the conference was showing how social software is being used in education, libraries, business and government to facilitate greater levels of interaction than ever before. There was an impressive range of imaginative projects on show.

The keynote speaker, Clay Shirky, gave an excellent presentation called Every piece of information is a latent community showing that people can form vibrant communities round just about anything; from sharing similar bookmarks to enjoying the same TV show. In the past we filtered first and then published (the traditional role of book publishers and record companies) whereas now we publish first and filter later. Everyone can now publish but then we need filters to find what we want from the vast resources. Could libraries help to fill the role of filtering this information overflow? We see an overwhelming range of services and technologies and hope that things will eventually stabilise but instead we can only expect increasing diversity and experimentation.

Shirky’s recent book Here comes everybody deals with these themes and he has, of course, a useful blog built around the ideas in the book if you feel like participating in the debate. You can also watch a pre-conference interview with him on YouTube.

It struck me that so much of what is going on on the net today is non-commercial and voluntary and goes completely against the commercial norms of the market. People are connecting with each other to solve problems and create new solutions without any financial rewards at all. On-line reputation is however hard currency. Imagine if a company or team of experts had planned to write Wikipedia and planned it as a traditional project, no doubt asking for external funding. How much would Wikipedia have cost? Would anyone have backed it? But it happened and is expanding daily through a vast network of passionate enthusiasts whose reward is being part of something new and exciting.

One speaker introduced the idea of perpetual beta for the development of Web 2.0 and that seems a very fitting description. Many are hesitant about trying out new web tools because they can’t see the return on investment but it’s impossible to know what will pay off in the long run. Some at first insignificant efforts have later resulted in major breakthroughs. We need to foster a climate where people are encouraged to try out new ideas on a small scale without strict demands on ROI. The advantage of Web 2.0 is that the tools are inexpensive and the only major investment is time. Only by constantly experimenting can we learn to use all these new tools effectively.

I'll post more from this conference in a day or two!

Wednesday, December 3, 2008

President 2.0?

I read an article in the latest Newsweek about Barack Obama as the first online president. His campaign was very web-oriented and he has, seemingly, an impressive list of friends on Facebook. His promises to get more people involved in government has struck a chord with the web-savvy generation that voted so clearly for his promise of change. There is talk of streaming discussions on the net, offering wikis on various political initiatives to get more people involved in the decision-making process and so on. The article debates whether Obama can deliver on these promises or whether the realities of White House convention will prevail.

What is really interesting here is the signals this could send to the rest of the world about the use of the social web. If Obama really does open up some of the processes of government to the public domain then the rest of the world will be forced to take notice. There are wonderful initiatives going on everywhere in the use of social software but it is nearly always a bottom-up process without commitment from management. Now if a major world leader starts using new media then all other leaders in politics and in industry will be forced to examine their own operations.

It reminds me of a similar case in Sweden in the mid-nineties when Prime Minister Carl Bildt started using e-mail to distribute his ideas to a mass audience (an early example of blogging basically) and also to famously e-mail Bill Clinton at a time when world leaders didn’t do e-mail. This not only enhanced Bildt’s image as a modern politician it also inspired other leaders to get on-line and e-mail moved into the mainstream of business communication.

President-elect Obama has an unprecedented level of expectations to live up to and if he can meet half of them he will go down in history. His administration could really be a major catalyst for change in the way government is carried out and how it taps into the power of social networking at grassroots level.

Tuesday, November 25, 2008

And the winner is ...

Course evaluation is an integral part of a university's quality control process but it is also extremely difficult to get quality information from them. The best way to make sure the forms are filled in at all is to hand out papers in class and use classroom time to fill them in. On-line evaluation forms are notoriously difficult and returns are often pitifully low unless incentives are offered (eg fill in the evaluation and you enter a prize draw).

However millions of students are happily contributing to a completely voluntary evaluation tool called RateMyProfessors. This site claims to cover over 6,000 universities and colleges in the US, Canada and the UK and asks students to rate their teachers according to a variety of criteria such as easiness, helpfulness, clarity, textbook use and interest level. Lists are then compiled presenting, for example, a top ten "hottest" teachers, whatever that may mean.

This service is clearly controversial and is outside university jurisdiction (a possible reason for students' interest). Teachers may well feel unfairly treated and this is clear in the discussion forum on the site. There is an interesting feature called Professors strike back where teachers state their case on video.

Is this a case of positive consumer action or a place to get your own back on a teacher who gave you bad grades? Whatever it is it is definitely a factor to be reckoned with and it will be interesting if the phenomenon spreads to the rest of Europe.

Saturday, November 22, 2008

Blogging in Belarus

Just spent an interesting few days in Minsk, Belarus as part of an exchange program with the Belarusian State University. I love visiting new countries and always learn a lot. We tend to stress the differences between countries rather than the similarities and it's so easy to fall into the trap of wondering why they don't do things the way we do. Campus life here seemed pretty similar to most other places I've visited and many conversations confirmed that we all have similar concerns about improving teaching quality, finding time for all the administration and so on.

The teachers and students I met showed great interest in net-based education and many already used social networks, wikis, blogs etc. The problem is a lack of bandwidth which seems to be a pretty expensive commodity at present. The technical know-how may be in place, the tools familiar but you can't get anywhere without a good plump connection to the net. Some claimed to have much better net access from home than from campus. It must be frustrating to see what everyone else is doing out there and not be able to take part in it all as much as you'd like to.

It made me more aware of the preconditions for our net-based society that we tend to take for granted. If the telecom operators and governments don't invest in getting broadband to everyone then we simply can't participate in Web 2.0, virtual worlds, e-meetings etc.
I got the impression that companies in Minsk did have good net access so there it's there if you want it, but the price is too high for cash-strapped higher education. We need to remember sometimes that we were there not terribly long ago; remember websites with animated ads that took ages to appear or trying to watch video clips that took an eternity to download?

Otherwise Minsk is well worth a visit; incredibly clean, nicely renovated and with a fascinating mixture of impressive Soviet era architecture with ultra-modern structures like the new National Library. It's particularly interesting to see statues of Lenin and Soviet street names brushing shoulders with shiny new glass "business centres", up-market designer shops and the familiar twin arches of Ronald McDonald.

Thursday, November 13, 2008

Coming to a screen near you ...

I've just read about a university here in Sweden that has banned students from filming lectures and publishing them on the net without the teacher's permission.

This is a delicate question and shows that education is facing the problems already well known in the music and film industry. Since everyone in class owns a mobile terminal with built-in film camera it's not surprising that students are recording lectures so that they can listen to later. Copyright questions abound here just as in the case of recording a concert or any other live event. Sometimes there is a legitimate reason for recording a lecture, especially for people with impaired hearing or difficulties in taking notes, and a quick word with the teacher beforehand will normally result in permission to record. However it's not acceptable for a teacher to hear later that her/his latest seminar is already out on YouTube.

Maybe we need to discuss with students on a code of practice for this sort of thing and agree on certain groundrules. Most will abide by these. Those who don't are very hard to tackle and there will always be people who get a kick out of breaking any rules no matter how reasonable.

Another point is why they want to record classes. It's actually positive that they want a record of your classes for future reference. Maybe if all classes were recorded and available on the net afterwards there would be little point in recording them on a cellphone. Once again the example of iTunes U points the way.

On the other hand if all lectures are filmed and put out on the net why bother to turn up at all? If it's one way communication then it may as well be on the net. But learning is about participation and interaction and that's where the live event cannot be replaced by a recording.

This debate will run and run and there's no simple solution. However, we can be certain that mobile devices will only become even more powerful and easier to use and that they are here to stay. We have to adapt, just as many other parts of society are doing.

Tuesday, November 11, 2008

Real recruitment in virtual world

I've just found another interesting new angle on student recruitment, this time using a virtual college fair. A number of schools and colleges in the USA arranged a virtual education fair on 6 November called EducationXpo where students could tour the exhibition area and talk to the college representatives. They could choose to be "represented" by an avatar. Colleges had their own exhibition area to show films and staff could chat to visiting students. There was also an area for students to meet each other and discuss.
According to an article in Campus Technology (Dian Schaffhauser, "Schools Take Recruitment Virtual with Online Education Expo," Campus Technology, 11/11/2008) the 12 hour event was more successful than expected and further such college fairs are on the way next year.
A film explaining the background to the exhibition is also available at the site.
It may not replace "real life" college fairs but once again it's an example of using new web solutions to provide added flexibility to the way we interact with our students and maybe reach groups who would not attend the more traditional events.

Wednesday, November 5, 2008

Social university

We talk a lot about using the advantages of social networking on university web sites but few are really doing it. However I've just seen an interesting example from Texas A&M University who have a special site aimed at attracting new students.

Current students have been encouraged to produce their own YouTube videos depicting all aspects of campus life and the web site is like a video notice board covered in these student videos. Not always top quality productions but for a prospective student much more engaging than the standard glossy university intro film. Furthermore, these films are from future student colleagues rather than top management and possibly more credible to the target audience. Why spend big money when your students can produce more credible advertising for free?

One possible snag is who checks these productions to ensure that nothing offensive is broadcast? If it's an official university site then the university is responsible for what is communicated there. I'm sure they have some kind of safety mechanism in place.

In addition to this they also have a link to Facebook, where you can instantly link up with many student communities at Texas A&M, as well as a link to the university's content on iTunes U (podcasted lectures).

Just a gimmick to attract students? Maybe, but if it does attract new students more than traditional methods it's well worth it.

Monday, November 3, 2008

Built-in obsolescence

Those wonderful market forces demand that we have to replace all electronic devices in our lives every few years to keep up with the accelerating gallop of technical development. This sad fact was once again made clear to me when I tried to find a replacement cartridge for our trusty old printer. It has worked flawlessly now for about 8-9 years and is still going strong. However I've now discovered that the print cartridge for it isn't in stock any more and as a result we'll have to dump the printer. What's more, a new printer costs about the same price as the cartridge would have cost had it still been available! So it's time to buy a new printer and reckon on it lasting a handfull of years at most.
Imagine now a world where we buy devices that can be upgraded over the net. The hardware is built to last (give me chrome fenders and leather upholstery!) and you pay to download all the upgrades you may need over the years. I admit it's tricky to download printing ink but I really hate to take perfectly functioning machines to the rubbish dump. What about the IT industry doing its bit for the environment and working towards net-based solutions rather than this hysterical production of billions of devices to replace the ones produced only last year. Just visit any major electronics store to see the overwhelming range of products these days.
Maybe a revamp of the old thin client principle with all the applications available on the net rather than sitting on your bulging hard-disc. Many are working in this direction so we can hope for more sanity in the future.
Farewell then old printer, let's hope we can be a bit smarter in the future.

Sunday, October 26, 2008

Peer learning

With such a wealth of content available today, as well as an increasing willingness to share course material through initiatives like Wikiversity and various open educational resources (OER), the role of the teachers is to provide a framework for study, help students choose relevant material and facilitate discussion and reflection. Of course this all takes place within the confines of a university with a clearly defined syllabus and accreditation.

However that traditional framework is being challenged. Universities like MIT have opened up their courses for all to see as MIT Open Courseware. You are welcome to view all courses and follow them completely free but if you want guidance and credits you'll have to sign up and pay the fee. Wikiversity offers free course material and even entire courses that can then be used by teachers anywhere. But what about running courses based on free material but independant of any university?

That is the thinking behind an interesting new initiative called the Peer 2 Peer University. Courses of around 6 weeks study will be offered using freely available resources and lead by "sense makers" who will be volunteer teachers from various universities around the world. These will be recognized experts in their field providing the courses with academic credibility and will be assisted by "tutors" who may be graduate students. Small groups of students will participate in open community-based learning, working their way through the course material, discussing and collaborating on assignments and getting feedback and guidance from the teaching staff. In this way courses can start whenever there are enough students ready to form a group (preferably 8-14 students). According to the project's website they are even planning to get universities to award credits for P2PU courses. In order to ensure students' commitment to courses there will be small course fees to pay.

The whole concept relies on committed tutors who use P2PU to enhance their academic reputation and the opportunity to work in communities they would not otherwise have access to. The role of the "sense makers" is more to provide academic depth to the courses and to liaise with the tutors. Whether these people will get some kind of financial reward for their contribution in the future depends on the success of the project.

P2PU does not aim to assemble a repository of learning resources since everything is already out there. The missing link is the coordination and guidance to help learners with the emphasis on peer learning. The project hope to be able to start courses in early 2009. It will be very interesting to see how this develops.

Friday, October 24, 2008

Lost in translation

Despite all the e-meeting tools available today it is still refreshing to attend some "real life" meetings now and again! I spoke at a seminar in Gdansk this week and had the chance to get some interesting insights into the state of e-learning there and make a few new contacts that wouldn't have been so easy over the net.

The key to being able to get so much out of the seminar was the fact that my hosts provided me with an interpreter, the first time I've had that sort of service. As a result I could follow everything despite the obvious language gap. As far as I could make out my interpreter kept up with the speakers with possibly only a second or two delay. Even if I do quite a lot of translation work I take my hat off to simultaneous interpreters who must need remarkable levels of concentration.

My own multi-tasking capability fell well short of the mark as I realised that I couldn't make notes whilst listening to both the speaker and the interpreter. The extra speaker seemed to paralyse my ability to write.

Will we ever have automatic simultaneous interpretation? Plenty work is being done but I feel we're a long way from giving professional interpreters any cause for job insecurity. Google Translate offers to translate texts or whole web pages between about 34 languages and seems to do a relatively good job. It's not always grammatically correct but you get the gist and some sentences do turn out right. However idiomatic language is tough and I wonder if we'll ever have a tool that can cope. Try this text on it and see if you get an acceptable result.

Thursday, October 16, 2008

A wiki world

Wikis are everywhere these days. Not as many as there are blogs but still. What started with the ever-expanding Wikipedia in around 230 different languages has developed into many fascinating spin-offs.

Since wikis are all about sharing and collaborating they're particularly relevant for education. Teachers and developers can share teaching material, collaborate on course development or share learning objects via a wiki and the principle of Creative Commons. This way you are free to use the material as long as you give due credit to the author(s).
  • Wikiversity has course material and even entire courses in most subject areas and offers the chance to further develop what is there.
  • Wikimedia Commons is a massive database of photos, films, diagrams and drawings that can be used in course material.
  • WikiEducator is a forum for collaboration and project work.
  • Wikibooks is a free library of educational books that anyone can edit.

The list goes on and it's fascinating just browsing around to see what's in there.

There are also plenty wiki tools for you to write your own wiki. I've done my own basic first attempt on web 2.0 tools (in Swedish) and found it easy to set up and build without demanding any knowledge of strange symbols or codes. Last week I heard about a site that compares all the wiki tools available. It's called WikiMatrix and the list of wiki tools in there takes a bit of scrolling! Once again you feel like a rabbit caught in the headlights of a truck and wonder why the world needs 130 different wiki tools. Five or six would be tricky enough but this is ridiculous. We're drowning in choice.