Saturday, November 2, 2019

Attention seekers - taking innovation from project to mainstream

There is no shortage of innovative and exciting projects in education full of enthusiasts investigating new ways to enhance learning or widen the horizons of current educational practice. However the challenge of moving from project to mainstream often proves too great and few innovations get a chance to make a real impact on the institution's core activities.This is a source of frustration for all of us who have been working with educational technology but it's worthwhile stepping back a bit and looking at all the other important issues that are competing for the attention of policy makers and management: internationalisation, accessibility, diversity, sustainability, pedagogical development, quality assurance etc. Educational institutions must deliver what is asked of them by their government authorities or owners and if these requirements do not include specific objectives for the issues mentioned above, then those issues will naturally be of secondary importance to the management. If your cause is not on that priority list then your chances of getting noticed are low.

In recent years in Sweden there has been little coherent strategy from the top on the use of educational technology and as a result development has largely been fragmented and responsibility delegated to each institution. Things are changing now with the issue once again on the agenda of the government authorities but for many years it was hard to see real progress. There have been many projects and initiatives but almost always bottom-up and dependent on short-term financing. If bottom-up is not met half way by top-down strategies, commitment and incentives then all that energy just evaporates into thin air.

The struggle to catch the eye of the decision makers was nicely captured in a lecture I attended the other week by Melissa de Wilde from Gent University in Belgium. She is a researcher in educational innovation and described her efforts to promote virtual exchange at her university. Her story was familiar to everyone who has tried to introduce new concepts and perspectives. The challenge of simply getting people's attention is probably the greatest and demands resilience and stubborn persistence to make any kind of headway. Decision makers are the hardest to influence unless your issue can help them tick at least one of the boxes on their to-do list. Teachers can often be interested in your cause, but simply don't have the time or energy to get involved, especially since your cause is just one of many admirable but non-essential ones vying for the attention. Key success factors according to Melissa are simply getting your foot in the door and not withdrawing, getting help from a high status staff member or an external expert (deus ex machina), providing support to those who do engage, making sure to document, measure and analyse the process, creating  opportunities to share experiences and success stories and simply making yourself and your colleagues hard to ignore (creating a buzz).

However, no matter how hard you try, nothing helps your cause more than it becoming national policy and part of the institution's mission, so you need to address the policy makers as well as the grassroots. If we can join forces with other causes vying for attention and show that you can tick several boxes in one go then the chances of mainstream adoption must be high. Digitalisation can for example help to build sustainability (reduced air travel, paper use), promote internationalisation (virtual exchange, online collaboration), widen access to education (online courses), enhance inclusion (digital tools for text-speech-text, translation, sub-titles) and pedagogical development (open pedagogy, online courses, collaborative learning, best practice dissemination). If we have to compete for attention we will not get very far. Joining forces must be the answer.

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