Saturday, November 16, 2019

Developing digital professionalism - let's be careful out there!

Photo by Thom Holmes on Unsplash
I like the term digital professionalism used by Bernadette John in an article on JISC, "We’re sleepwalking into a surveillance society with the tech in our pockets". She raises concerns that we are often unwittingly sharing sensitive information due to the fact that the apps on our mobiles and tablets are uploading our photos and conversations to cloud servers without our knowledge. Even images shared over encrypted apps like Whatsapp are then shared automatically to Apple's iCloud making them potentially available for public view. Basically we all need to spend time understanding and trying to tame the powerful forces working around the clock on our mobile devices.

People are sleepwalking into a surveillance society. They're not aware of what their obligations are with regards to the tech in their pockets, they're just using it for work without mindfully considering what the risks and benefits are and making a balanced and informed decision about it.

She gives examples of doctors sharing patient information with colleagues on encrypted services, unaware that other apps are copying the images and saving them to publicly accessible cloud services. For example, all photos I take on my mobile are automatically uploaded to iCloud and Google Photos and so even a private photo that I do not share on any social media are visible elsewhere. If you are aware of that you can be careful what you photograph, but if you don't realise this you risk sensitive photos becoming public. Our mobile apps often have the ability to store and send tracking data, conversations, e-mails and other actions - we have of course accepted this by clicking OK in the terms and conditions. We simply haven't fully grasped the sometimes treacherous power of the devices we hold so precious.

This isn't a generation issue. We all need to become more responsible users even if it means moving from cool but "leaky" platforms and apps to less cool but more secure alternatives. 

We need to actively train students in what we expect of them with regard to how they carry themselves on social channels, and to make it explicit. We need to show them scenarios where things haven't worked out well for others, and ask them to explore those scenarios. But we can't do that without also doing it for the staff.

The article ends with a list of digital professionalism dos and don'ts with an overall message of "get smart". Remember that all those devices, platforms and tools are designed to be as sticky and addictive as possible. Check your profiles, security settings, permissions and shut down potential leaks. Think before you share and even when you do, be aware that whatever you share digitally can easily be shared by others. That doesn't mean we have to lock down everything and go completely offline. Sharing is still extremely rewarding and collaboration is essential for learning. But in the words of the sergeant in the wonderful eighties cop series Hill Street Blues - "Let's be careful out there."

No comments:

Post a Comment